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Application Errors

Invalid / empty name error​

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Error message​

Application name can't be empty.

Cause​

This error indicates that the application name field has been left empty.

Solution​

This error can be fixed by editing the application name field and providing a non-empty string as the application name.

Duplicate name error​

Error message​

Entity name: <name> is already being used.

Cause​

This error indicates that the name being assigned to the entity has been used before.

Solution​

JavaScript reserved keywords and the window object methods and properties can't be used as entity names. You can fix the error by assigning a new unique name to the entity.

Login / signup errors​

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Account already registered error​

Error message​

There is already an account registered with this email. Please sign in instead.

Cause​

This error indicates that the email used to sign up has already been used before.

Solution​

This error can be fixed by either using a different email to signup or doing login instead of signup

Reset password error​

Error message​

It looks like you may have entered incorrect/invalid credentials. Please try again or reset password using the button below.

Cause​

This error appears when the user attempts to log into the Appsmith platform with invalid email and/or password.

Solution​

If you are unable to log in due to forgotten credentials, it's recommended to reset your account password. This can be done with the "Forgot Password" button on the Appsmith sign-in page; the page prompts you for the email address associated with your account, and then Appsmith sends an email to that address with a link for creating a new password.

Alternatively, you may be able to access your account by using an SSO method like Google or GitHub. If you use SSO with an account that has the same email address as the one you normally use to log in via email and password, you should be signed in successfully.

If you need to reset your password while using a self-hosted instance of Appsmith, the instance must first be configured to send email notifications.

No user error​

Error message​

Unable to find user <email>.

Cause​

The error indicates that the email provided to reset the password isn't registered with Appsmith.

Solution​

You can fix the error by providing an email that has been used to register with Appsmith before. Alternatively, any new un-registered email can be used to create a new account using the sign-up option.

Unable to log in with SSO​

If you configure Single Sign-On (SSO) before setting up a custom domain, you may encounter issues when trying to log in. In such cases, you may be redirected to the URL https://user/login?error=true.

Error Message​

If you check the container logs, you would see an error as shown below:

In the login failure handler. Cause: [invalid_client] AA**********: The reply address 'http://<IP>/login/oauth2/code/oidc' does not match the reply address 'https://<APPSMITH_CUSTOM_DOMAIN>/login/oauth2/code/oidc' provided when requesting Authorization code.

Cause​

This error means that you have configured SSO before configuring the custom domain.

Solution​

To resolve the issue, go to Admin Settings > Authentication > OIDC/SAML, disconnect the configured SSO method and set up a new SSO configuration.

Page access error​

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Error message​

Either this page does not exist, or you don't have access to this page.

Cause​

This message indicates one of the following:

  • The page URL is invalid.
  • The User doesn't have permission to access the page.

Solution​

You can fix the error by requesting access permission for the page from the admin/developer.